First Impressions Go Both Ways

Feros Care - James

Job seekers are often told to make sure their first impression is a good one – because they matter!

As an employer, we believe it’s just as imperative to make sure our first impression is positive on a potential team member, too.

With 7% of Feros Care team members identifying as having a disability, it’s even more important to make sure that the application and induction process and ongoing support is welcoming and inclusive of employees with disability.

James is a good example of this. He is our freshly-inducted Local Area Coordinator based in the ACT office.

James has scoliosis and a number of other conditions that require small workplace adjustments. Because he disclosed this when he first applied for a role, our talent team discussed it during the initial phone interview, making sure that we could accommodate any adjustments he might require during the interview and induction process and for the role itself. The team have a super easy, no fuss way of doing this, and many workplace adjustments are pre-approved – so the process is quick!

According to James, “The recruitment and induction process was fantastic. From the very beginning, there were considerations to cater for any needs related to my disability. Regarding induction, well I was involved in a wave that included so many compassionate and experienced individuals, with a tinge of eccentric humour to keep the whole experience constantly fun, which I guess resembles the Feros culture. I felt there were no issues or barriers that I experienced. Throughout, there were regular check-ins and I knew I only had to speak up if I needed support.”

James has now been with us for three months and things are going great – for everyone! He fits the role perfectly and, according to James, working at Feros is “NEVER boring! Each day is full on with a variety of work tasks, and the best thing is, I get the opportunity to meet so many participants and families and assist them to utilise the NDIS (National Disability Insurance Scheme) in the best way possible.”

“The culture instilled within Feros of strong work ethic – with an emphasis on fun in a challenging environment – has certainly surprised me and made me so glad I have had an opportunity to work and learn within such an organisation.”

Our process isn’t complicated, and nor should it be. First impressions go both ways, and by focusing on the impression we make on potential team members, we’re able to hire the best possible team!

Feros Care is a non-profit organisation based in Coolangatta, with offices around Australia. If you’re interested in joining the Feros Care family, visit our website or contact our Talent Acquisition Team – 07 5669 0593.